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 Can I use this SharePoint 2007 to host any non-SharePoint site?
 Obviously yes. Even though this is a SharePoint plan, you can always use it to host any non-SharePoint site.
In fact, you can host, for example, one SharePoint site and one non-SharePoint site under the same SharePoint 2007 plan.
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I notice you also offer SharePoint 3 Service. What is the different in between SharePoint 3 and SharePoint 2007 ?
You can consider SharePoint 3 a "smaller" version of SharePoint 2007. What we have here is a SharePoint 2007 on a shared server and
since it is located on a shared server, we can offer it at a cheaper price. However, there are things that you cannot do on a shared server, such as you cannot do
anything that requires administrative access (such as an access to the SharePoint Administration portal, SharePoint backup, etc) and you cannot have an RDP access.
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What are the fees that I need to pay in order to get my SharePoint 2007 up and running on your server?
Besides, the normal hosting account fee, you will have to pay a one-time initial SharePoint configuration fee of $25.00.
This configuration fee is different with the account setup fee. Some of you may notice that we charge $15.00 for any Quarterly Billing Cycle Plan and this
is actually the fee to have your account setup on the server. It does NOT cover the SharePoint installation fee yet.
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How do I pay for these fees?
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If you mention that I cannot RDP to the server, how can I install any webparts or third-party applications/components?
Since this is not a dedicated MOSS, you will not be able to access the server directly at anytime. In case you want to register
for new webparts or components, you will have to create a ticket via your Help Desk at
http://www.asphosthelpdesk.com and our Support will install it on your behalf.
Please be reminded that we need to test the webparts or components first just to make sure that they are safe, secured and they do
not interrupt with our existing service. Some additional webpart setup fees may apply.
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Will I be able to customize my own site, such as settings alerts, themes, etc?
Certainly yes, In fact, you can do anything on your own SharePoint site. Only those that requires
administrative access are restricted.
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Will I have a full access to all the features of MOSS?
No. We will only install the default, standard MOSS package. If you need a full-features MOSS package, you
should consider getting a dedicated MOSS server and you need to organize the MOSS license directly.
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Will I have a full access to the Central Admin and Shared Services?
No. As this is a shared MOSS server, you will not have access to Central Admin and Shared Services.
Should there be something you like to do, you always need to seek assistance from our Support Team via our Help Desk
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Will I have an access Forms Server, Excel Services and other Advanced MOSS features?
It will all depend on the hosting plan you selected. If you are under our basic MOSS Silver Plan, then the answer is "no".
These features are only available on MOSS Gold Plan or above as you need at least 2 additional MOSS Configuration Databases to do it. MOSS Silver Plan only
comes with 1 MOSS Configuration Database and hence, these features are disabled. For more information, please contact our Sales Team.
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Can I get a demo account ?
We don't provide demo accounts but we have a 30-day money back guarantee.
So you can just sign up for a normal account and if you're not happy with the service just cancel
within 30 days and we'll give you a full refund.
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Can I deploy my own WebParts to your server ?
Yes, as long as your webparts do not cause any problems
to our server, you are more than welcome to bring any interesting webparts to be added
onto the server/websites. Our Support Team will need to check the webparts prior to the
deployment just to make sure that they do not interrupt/impact our existing systems. 99%
external webparts are approved by our Support Team and your webparts will be next !
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Can I upgrade or downgrade my account later on ?
Yes, you can upgrade or downgrade your account "in place" any time you like (unless you upgrade to a dedicated server, in which case your account has to be moved to the new server).
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Can I start with a 3-months payment and change it later on ?
Yes, you can switch to a 6-months, 12-months, or 24-months pre-payment any time you like and get the corresponding discount
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How long does it take to get my new account ?
We usually set up new accounts within a few minutes or hours, and always within 24 hours.
It all depends on whether you have fully settled all the required hosting fees.
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"I just wanted to say thank you for the help on the SQL 2005 database.
I am truly impressed! I've hosted my websites with many web
providers, but this is the first one that has got it together!"
- D. Anderson, Singapore -
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