Can I brand your Control Panel ?
Yes, you can put your own company logo on our Control Panel. In fact, our Control Panel is anonymous and your clients will never ever find out that you are actually reselling our service.
How many control panels do I get ?
You will get 1 (ONE) "Master" Control Panel and you can give separate Control Panel access to each of your clients. Take an example of our Reseller 10 Hosting Plan. This plan allows you to have 10 different control panel access and you will be maintaining 1 "Master" Control Panel
Do you provide Anonymous NameServer details ?
Yes, our nameserver details are anonymous and they will never ever reveal our identity to your clients.
What are private name servers ?
Private name servers would be ns1.yourdomain.com and ns2.yourdomain.com.
What are my private name servers IP's ?
For ns1.yourdomain.com the ip would be the ip listed in your welcome email. For ns2.yourdomain.com the ip would be the same except change the last number in the ip to be one digit higher. Example: If the ip listed in your welcome email was 69.93.193.74 your ns2.domain.com name servers ip would be 69.93.193.75
What are the benefits of having your own name servers ?
Many resellers choose to have their own name servers for appearance reasons. Using our anonymous name servers of ns1.asphostserver.com and ns2.asphostserver.com can be less professional looking for a hosting company. Other than the "look" of using private name servers there are no benefits.
How do I go about getting my private name servers setup ?
The following are the steps that you need to do in order to have a private nameserver with us:

  • 1. You must register a new domain name with us at http://domreg.asphostserver.com..
  • 2. Please contact our Support Team via your Help Desk System and please settle a one-time $25.00 private nameserver fee + $4.00/month service fee
  • 3. Please wait while we configure the private nameserver for you. Usually this will take approx 24-48 hours, pending for the DNS resolution
  • 4. We will inform you the IP address and the setup is completed
  • 5. You can then inform your clients about your new nameserver details.
Do I REALLY need a private Nameserver ?
No, you do not really need a private nameserver as we have provided an anonymous nameserver for you. However, sometimes some clients prefer to have a private, customise nameserver so that their business will look more professionals. Again, private nameserver is just a recommendation and it is not a compulsory requirement to resell our services to your clients.
Can I upgrade or downgrade my account later on ?
Yes, you can upgrade or downgrade your account "in place" any time you like (unless you upgrade to a dedicated server, in which case your account has to be moved to the new server).
Can I start with a 3-months payment and change it later on ?
Yes, you can switch to a 6-months, 12-months, or 24-months pre-payment any time you like and get the corresponding discount
Is your Web hosting plans reliable ?
Yes, Our web hosting is hosted on high end servers with more RAM and processor power. We can ensure 99.9% server uptime guarantee and 99.9% network uptime guarantee.
Can I get a demo account ?
We don't provide demo accounts but we have a 30-day money back guarantee. So you can just sign up for a normal account and if you're not happy with the service just cancel within 30 days and we'll give you a full refund.
How long does it take to get my new account ?
We usually set up new accounts within a few minutes or hours, and always within 24 hours. It all depends on whether you have fully settled all the required hosting fees.
"I just wanted to say thank you for the help on the SQL 2005 database. I am truly impressed! I've hosted my websites with many web providers, but this is the first one that has got it together!"
- D. Anderson, Singapore -